JOB POST: ACCOUNT COORDINATOR
ACCOUNT COORDINATOR
Job Description
The Account Coordinator plays an important role at Duke Creative Collective.
We are an independent creative consultancy and marketing agency based in Saint John, New Brunswick Canada.
We specialize in building three things for clients of all kinds: authentic brands, strategic campaigns and memorable experiences.
Our award-winning work is disruptive, human and memorable.
That’s because we’re original thinkers - inventors, questioners, energizers, and all-round idea machines with an unquenchable desire to make things happen.
Because we’re an ever-evolving workplace, your job (all our jobs, really) will be different every day but here’s what you can expect:
You take the lead on:
• Providing genuine customer care and ensuring client success through:
independently managing specific client deliverables and client projects.
providing proactive and timely client outreach, updates, and touch-bases.
clearly communicating project progress to internal and external stakeholders.
• Taking ownership of your projects using solid project management skills to:
coordinate and conduct effective meetings.
accurately describe and scope deliverables.
manage approvals.
track budget and well as timelines.
liaise with creative team to ensure that projects are running smoothly.
You support the team by:
Advocating internally for your clients, ensuring their projects move forward and achieve desired objectives.
Contributing to campaign planning and strategy development for client projects.
Conducting research in support of client requirements.
Creating meeting schedules and agendas & follow up with meeting minutes for the team and clients.
Providing recommendations on how to improve ongoing campaigns, projects and processes within the agency.
Participating in essential quality control processes.
Working collaboratively with other members of the account team.
Requirements:
Experience in an agency or in an equivalent marketing, sales or customer-facing role.
Bachelor's Degree or equivalent in appropriate field of study or equivalent work experience.
Experience delivering solutions based on customer needs.
Proven ability to manage multiple projects, prioritize competing tasks, while paying strict attention to detail and deadlines.
Excellent listening, verbal and written communications skills.
Self-motivated and able to thrive in a dynamic, results-driven environment.
Natural relationship builder with integrity, reliability and maturity.
Critical thinking and problem-solving skills.
Demonstrated initiative and self-starting capabilities.
Expert at Microsoft Office Suite.
Additional “nice to have” assets:
Bilingual (French and English).
A love of social media and all things design.
Before you apply:
There are a couple things you should know:
Duke is an open concept office space
We have an office dog, and he comes to work almost every day
We wash our own dishes
Sometimes there’s beer in the fridge
How to apply:
Email a cover letter, resume to katie@thisisduke.com before 5pm on Friday, May 12, 2023. Please use the subject line: ACCOUNT COORDINATOR APPLICATION.
Duke Creative Collective Inc. greatly appreciates the interest of all applicants, however only selected candidates will be contacted for an interview.
Thank you for your interest!
